Laurie Steen Prints (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

Information We Collect

We may collect and process the following information:

• Name

• Email address

• Billing and shipping address

• Payment details (processed securely by third-party providers — we do not store card details)

• Order history

• Website usage data (cookies, analytics)

How We Use Your Information

We use your information to:

• Process and fulfil orders

• Communicate about purchases or enquiries

• Improve our website and services

• Comply with legal and tax obligations

Sharing Your Information

We only share your data with trusted third parties where necessary, including:

• Payment processors

• Shipping providers

• Website hosting and analytics services

We never sell your personal data.

Cookies

Our website uses cookies to improve functionality and user experience. You can manage cookie settings through your browser.

Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion

• Withdraw consent for marketing communications

To exercise these rights, contact us at: lauriesteenprints@gmail.com

By using the Laurie Steen Prints website, you agree to the following terms.

Products

• All prints are sold as described on the website.

• Colours may vary slightly due to screen calibration.

• Availability may be limited or editioned.

Copyright & Usage

All artwork remains copyright © Laurie Steen / The Estate of Laurie Steen.

Purchasing a print:

• Does not transfer copyright

• Does not allow reproduction, resale, or commercial use

• Is for personal display only unless otherwise agreed in writing

Unauthorised reproduction or use is prohibited.

Pricing & Payment

• Prices are listed in GBP

• Payment is due at checkout

• We reserve the right to change prices at any time

Shipping

• Orders are shipped to the address provided at checkout

• Delivery times are estimates and not guaranteed

• We are not responsible for delays caused by couriers or customs.

• All prints are produced to order. Please allow up to 28 days for printing and delivery.

Liability

We are not liable for indirect or consequential losses arising from use of this website or purchase of products.

We want you to be happy with your purchase.

Returns

• Returns are accepted within 14 days of delivery

• Prints must be returned unused, undamaged, and in original packaging

• Return shipping costs are the responsibility of the customer unless the item is faulty

Non-Returnable Items

• Custom or special-order prints

• Sale or discounted items (unless faulty)

Damaged or Faulty Items

If your print arrives damaged:

• Contact us within 48 hours of delivery

• Include photos of the damage and packaging

We will offer a replacement or refund where appropriate.

Refunds

• Approved refunds will be issued to the original payment method

• Processing time: 5–10 business days

Contact

For returns or enquiries, email:
lauriesteenprints@gmail.com